PRIVACY POLICY
This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the www.caratnmore.com website and any of its related products and services (collectively, “Website”, “Service” or "Services") is collected, protected, and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement (“Agreement”) between you ("User", "you" or "your") and Carat & More and its subsidiaries and affiliates (collectively "Operator", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. The Policy has been created with the help of the Privacy Policy Generator.
1. AUTOMATIC COLLECTION OF INFORMATION
When you open the Website, our servers automatically record information that your browser sends. This data (“Usage Data”) may include information such as your device's Internet Protocol address (e.g. IP address), browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics. We may also collect information that your browser sends whenever you visit our Website or when You access the Service by or through a mobile device.
When you access the Website by or through a mobile device, we may collect certain information (“Usage Data”) automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
2. COLLECTION OF PERSONAL INFORMATION
You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account or fill any online forms on the Website. When required, this information may include the following, but is not limited to:
Personal details such as name, country of residence, etc.
Contact information such as email address, address, etc.
Social Media information such as your name or account ID of Facebook and Instagram, etc.
Any other materials you willingly submit to us such as articles, images, feedback, etc.
Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.
3. USE OF COLLECTED INFORMATION
In order to make the Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information and Usage Data. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
Create and manage user accounts
Send administrative information
Respond to inquiries and offer support
Contact you by email, telephone calls, SMS, or other equivalent forms of electronic communications
Request user feedback
Improve user experience
Process transactions
Administer a contest, promotion, survey, prize draws or other site feature
Enforce terms and conditions and policies
Protect from abuse and malicious users
Respond to legal requests and prevent harm
Run and operate the Website and Services
We may use your Personal Information and Usage Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
We may also use your Personal Information and Usage Data for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
4. MANAGING INFORMATION
You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information and Usage Data in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below.
With Service Providers: We may share your Personal Information and Usage Data with our Service providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer your Personal Information and Usage Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share your Personal Information and Usage Data with our affiliates, in which case we will require those affiliates to honor this Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With business partners: We may share your Personal Information and Usage Data with our business partners to offer you certain products, services or promotions.
With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with uou and view your profile.
With Your consent: We may disclose your Personal Information and Usage Data for any other purpose with your consent.
We will disclose any Personal Information and Usage Data we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
5. RETENTION OF INFORMATION
The Operator will retain your Personal Information and Usage Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Operator will also retain collected information and data for internal analysis purposes. Collected data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
6. TRANSFER OF INFORMATION
Your Personal Information and Usage Data is processed at the Operators’ operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents Your agreement to that transfer.
The Operator will take all steps reasonably necessary to ensure that your Personal Information and data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
7. DISCLOSURE OF INFORMATION
Business Transactions
If the Operator is involved in a merger, acquisition or asset sale, Your Personal Information may be transferred. We will provide notice before Your Personal Information is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Operator may be required to disclose Your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Operator may disclose Your Personal Information in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Operator
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
8. COOKIES
The Website and Services use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical purposes to operate the Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if You do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. To learn more about cookies and how to manage them, visit internetcookies.org
9. EMAIL MARKETING
The Operator may offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the sections of managing and disclosure of information or for the purposes of utilizing a third party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.
10. LINKS TO OTHER RESOURCES
The Website and Services may contain links to other resources and websites that are not owned, controlled, or operated by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.
11. INFORMATION SECURITY
The security of Your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Information, we cannot guarantee its absolute security.
12. CHANGES AND AMENDMENTS
We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
When we make any changes, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.
13. ACCEPTANCE OF THIS POLICY
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
14. CONTACTING US
If you have any questions about this Privacy Policy, you can contact us:
By email: info@caratnmore.com
This document was last updated on 19th January 2023.
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Carat & More, a proud subsidiary of Continental Holdings Limited (SEHK : 0513.HK), leader in the high-end diamond and jewellery industry since 1975.